Refund Policy

Return, Exchange & Cancellation Policy

Moonsun Malibu is 100% committed to your satisfaction.

What can be returned:

  • All items that are defective or damaged. Fault in the material/fabric or print. In this case, we'll send you a replacement with expedited shipping. No need to return the defective items.

  • All items that don't fit can be exchanged for a different size within 30 days. Exchanges will require you to pay for return shipping unless the original item shipped out is damaged.

What can't be returned:

  • Items described as "Sale" or "Final Sale" cannot be returned or exchanged.
  • Items that you washed and have labels removed

If you wish to cancel an order, please contact us within 1 hour of the order being placed to ensure it can be canceled before shipping.

To initiate a return, exchange, or cancellation, please use the live chat (bottom right corner), or contact us here.